Warranties & Returns

Pin High offers a 100% satisfaction guarantee on all products sold on this web site. If you are not completely satisfied for any reason you may return your purchase within 30 days for a full refund, excluding shipping and handling.

Return authorization is required, and may be obtained by calling 800-822-8841 between 9:30 AM and 5:00 PM Central Time, Monday through Friday.

If your labels are defective or arrive damaged by the postal service we will replace them at no charge. Just contact us . We cannot, however, be responsible for replacing labels that have incorrect information.

Remember, when you design your labels, you are giving instructions directly to our printer and it will print exactly what you have entered. So be careful to recheck your order, including your return address, before you submit it.